Human Resources Generalist Jobs






We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for  aaa jobs walnut creek  life by unleashing the innovative spirit of our Team Members.


Candidates must be located in California or Arizona


A career with AAA Northern California, Nevada, Utah, Arizona, and Mountain West is unique, just like you.


We're a mission-driven Member services organization. We have a saying here at AAA that we aspire to be

America's most trusted organization absolutely famous for doing the right thing

. With more than four million Members, our purpose is to bring peace of mind to Members so that they can enjoy life more.


We work hard to create an environment where you can thrive and where you use your skills and talents to help us deliver legendary Member service. You'll help have a positive impact on the diverse communities we serve, too.


Essential Functions


Champion AAA culture of being the most trusted organization in America, make it your mission to help our members and communities. (e.g., driving engagement survey action plans, involvement in company sponsored community events).

Understand how everything is connected at AAA, contribute to our strategy and align actions to support it, including assisting the HR Business Manager in planning, executing, training, and tracking various HR programs.

Take ownership for effective day-to-day HR operational functions like employee relations, leave administration, time-keeping oversight, unemployment claims and HRIS maintenance.

Provide support to HR Business Manager for core cyclical HR processes (e.g., performance management, talent calibration, compensation and bonus planning, succession planning).

Be involved and provide timely and insightful data to guide decision-making and recommend proactive solutions.

In partnership with the HR Business Manager, improve the Team Member experience; find and develop ways to celebrate success and promote Team Member engagement.

Provide support to HR Business Manager's client group with various employee reports, data analysis and recommendations including compensation, attrition and others as needed.

Work with internal HR partners, including Training, HRIS, Benefits, Compensation, Payroll and Leave Administration to improve processes and develop appropriate interventions as needed.

Provide timely information and/or education for all levels of the organization on critical/emerging HR issues having potential impact to the business operations.

Support Leaders and Team Members with employee relations issues through proactive and, as necessary, reactive interventions. Conduct effective, thorough and objective investigations, and provide fact based recommendations.

Participate in staffing and recruiting initiatives and assist the HR Business Manager in developing a pipeline of leaders.


Knowledge/Skills/Abilities


Possess excellent communication skills, conveying information with confidence and clarity.

Proven understanding of HR functions, employment law and HR industry trends.

Some technical expertise in several of the following areas: employee relations, leave administration, HRIS administration and maintenance, staffing and retention, compensation, benefits, policy development and application, learning and education, planning and other HR processes and programs.

Experience as an effective practitioner in multiple HR functions with a strong track record of successfully driving and implementing HR initiatives with business leaders.

Demonstrated ability to influence, evaluate and manage conflicting priorities effectively in a fast paced environment with senior level leaders.


Flexible work style and approach based on client needs.

Strong analytical and problem solving skills, ability to analyze data, understand trends, develop recommendations for action based on the analysis.

Strong mindset for continuous improvement and meeting or exceeding client expectations.

Supports process design efforts, performance improvement, coaching, organizational design, and associated human resource services, systems and tools while monitoring progress with suitable metrics.


Education & Experience / Licenses & Certification


BA/BS degree in related field required

MBA or Master's degree in related field preferred

2-4 years HR Generalist or Specialist experience

Work Environment/Physical Requirements


Works in an office environment sitting at a desk, table or computer workstation for extended periods of time. Travel by car, plane or other form of transportation to, conduct investigations, visit locations, attend business meetings or conferences. Approximately 50-80 percent of the time spent on the job involves the use of a personal computer.


Process Management (Proficient)


We'll value your skills and experience. We're building a performance organization with heart and developing a pipeline of tomorrow's leaders. Your work will be enhanced with training opportunities, a mentoring program and our Promote-from-within philosophy. We celebrate our diversity and leverage the power of many minds.

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